Privacy Policy
How Imperial Chimney & Masonry collects, uses, and protects your information.
Last Updated: January 2025
1. Introduction
Imperial Chimney & Masonry ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.
2. Information We Collect
We may collect the following information when you submit a form or reach out to us:
- Name
- Email address
- Phone number
- Service type or topic of your inquiry
- Details you include in your message
- Any photos or files you voluntarily provide
Automatic Data (Cookies & reCAPTCHA)
Our website may use cookies and similar technologies to improve performance and security. We also use Google reCAPTCHA on our contact forms to help prevent spam and abuse. Google may collect certain device and usage data as described in their own policies.
Your use of our forms is also subject to Google's Privacy Policy and Terms of Service.
3. How We Use Your Information
We use the information we collect to:
- Respond to your questions and estimate requests
- Schedule and provide chimney, masonry, and related services
- Keep a record of work performed and communication
- Improve our website, services, and customer experience
- Help detect and prevent spam, fraud, or abuse
4. Sharing of Information
We do not sell your personal information. We may share your information only in limited situations:
- With service providers who help us operate our website or email
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our customers
5. Data Retention
We keep your information for as long as reasonably necessary to respond to your inquiries, provide services, maintain records for our business, and comply with legal obligations.
6. Data Security
We use reasonable safeguards to help protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
You may contact us to:
- Update or correct your contact details
- Request that we delete certain information where appropriate
To submit a request, email us at info@imperialchimney-masonry.com.
8. Third-Party Links
Our website may link to third-party websites or services (such as review platforms or social media). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the website after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Imperial Chimney & Masonry
864 Queen Street, Pottstown, PA 19464
Email: info@imperialchimney-masonry.com
Phone: 484-447-1414